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Six Sigma Interview with Jack Welch

The short video includes some interesting points by Jack Welch on six sigma. GE was a huge company and did plenty of things that could be criticized. But often those criticizing take it much to far...

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A Theory of a System for Educators and Managers

Excerpts from The Deming Library Volume XXI, Dr. W. Edwards Deming, Dr. Russell Ackoff and David Langford demonstrate that educators can begin a quality transformation by developing an understanding...

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Jason Fried: Why work doesn’t happen at work

In this TED talk, Jason Fried, founder of 37 signals, discusses how people get work done. When asked where do you go when you really need to get something done, almost no-one says: the office (unless...

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Why Lean is Different

Why Lean is different by Operae_Partners Short webcast by Michael Ballé discusses what makes lean manufacturing different: going to where the work is done, standardize processes (from the gemba view),...

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Steve Jobs Discussing Customer Focus at NeXT

Video from 1991 when Steve Jobs was at NeXT. Even with the customer focus however, NeXT failed. But this does show the difficulty in how to truly apply customer focus. You have to be creative. You...

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Rethinking or Moving Beyond Deming Often Just Means Applying More of What Dr....

Don Reinertsen – Is It Time to Rethink Deming? from AGILEMinds on Vimeo. I feel very strongly about the value of Deming’s ideas. I am glad people challenge those ideas and try to push forward...

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Webcast on Lean Startups by Eric Ries

Lean Startups [PARC Forum] View more videos from PARC, a Xerox company Webcast with Eric Ries at PARC, author of Lean Startups, July 2011. Related: Why Lean is Different – An Introduction to Deming’s...

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Ackoff: Corporations Are Not Led By Those Seeking to Maximize Shareholder Value

If I had to limit myself to a handful of management experts, Russel Ackoff would definitely be in that group. Thankfully there is no such limit. Ackoff once again provides great insight with great wit...

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Double Loop Learning Presentation by Benjamin Mitchell

Benjamin Mitchell – Using the Mutual Learning Model to achieve Double Loop Learning from Agileminds. Benjamin Mitchell presents ideas using Chris Argyris thinking on double-loop learning. “Double-loop...

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Design of Experiments: The Process of Discovery is Iterative

This video is another excerpt on the design of experiments videos by George Box, see previous posts: Introduction to Fractional Factorial Designed Experiments and The Art of Discovery. This video looks...

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Gerald Suarez on Creating the Future

I was lucky enough to be hired by Gerald Suarez to work for him at the White House Military Office. The webcast below is speech he gave at TedX Loyola Marymount. The illusion of knowledge is more...

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Peter Drucker Discussing The Work of Juran, Deming and Himself

In this clip Peter Drucker talks about Japan and his work there as well as the work of W. Edwards Deming and Joseph Juran. His discussion highlights how he remembers the Japanese were so willing to...

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